Location: Green Bay, WI, USA
Shift: 3rd Shift
Work model: On-Site
Schedule: FULLTIME; Monday, Wednesday, Thursday, Friday and every other weekend, 11:00 p.m. – 7:00 a.m.
Job overview:
Schneider is seeking a Security Specialist in Green Bay to answer incoming phone calls from company truck drivers with security-related questions and requests. The Security Specialist will also operate gates and monitor entrances at Schneider facilities across the country.
Responsibilities:
- Answer incoming phone calls promptly and direct callers to the appropriate department or associate.
- Maintain courteous communication with internal associates and company drivers.
- Oversee the accurate inventory of equipment.
- Control gate access across Schneider locations.
- Analyze and react to gate video surveillance.
- Handle and resolve security alarms promptly.
- Guide associates on adhering to security policies and procedures.
- Handle confidential business information with the utmost discretion to ensure confidentiality is maintained.
Skills and qualifications:
- Associate degree or equivalent work experience.
- 1+ years of previous customer service, business or related experience.
- Previous security, loss prevention or criminal justice training is a plus.
- Experience with Microsoft Office programs.
- Strong written and verbal communication skills.
- Excellent decision-making and problem-solving skills.
- Able to review and monitor video monitors for extended periods of time.
Pay and benefits:
- Medical, dental and vision insurance.
- Company paid life insurance.
- 401(k) savings plan with company match.
- Paid time off and paid holidays.
- Results-based incentive pay program where you can earn above and beyond your base pay.
- Tuition reimbursement.
- Non-exempt U.S. office associates working a minimum of 4 continuous hours between the hours of 4pm – 5am local time, receive a $1.25 per hour differential for hours worked or $2.00 per hour for weekend hours (Weekend hours worked between 9pm Friday – 5am Monday).
- See full list of security benefits.
Schneider’s inclusive culture
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