JOB DESCRIPTION Job Summary Under general direction, this position is responsible for supporting total quality methods, processes, and procedures for the Call Center division. This position will help preserve service excellence through monitoring and assessing customer interactions of Call Center Associates; documenting agent performance strengths and weaknesses using a Quality Management System (NICE); highlighting immediate compliance issues; assisting in generating standard process measurement reporting; and developing quality guidelines and procedural manuals. KNOWLEDGE/SKILLS/ABILITIES Performs call monitoring and assessment of Call Center …

About AirDNA and Uplisting AirDNA is a leading data insights and analytics company in the short-term rental industry. We provide actionable data and market intelligence that enable property managers, investors, and hospitality professionals to make smarter decisions. Our innovative platform transforms raw data into valuable insights that drive success in the dynamic vacation rental marketplace. Founded in 2015, we’ve grown into the premier provider of data and business intelligence for the billion-dollar travel and vacation rental industry, with offices in …

Location: Denver, CO Start Date: June 10, 2025 Your Opportunity: As an Educational Tour Consultant, you’ll oversee a geographic territory in the United States and run it like it’s your own business. Your mission? To inspire educators to show their students the world, serving as their partner to create international travel programs at their schools. In this sales role, you’ll work at its intersection with marketing, customer retention, operations, and product innovation, to name a few. To achieve success, you’ll …

In Person- Seasonal Role Start Date: April 15th, 2025 End Date: End of August 2025 *Applications will be reviewed on a rolling basis till this date **For consideration, applicants must live/relocate to the state of Massachusetts or within commutable distance to our Cambridge, MA office. This role is hybrid, and must be on site 3 days per week, including Tuesdays and Thursdays and 2 days remote. The Opportunity Limited Customer Service experience? No problem. Our seasonal Customer Service Coordinator role …

The Office of Field Operations has an opening for a Revenue Selection and Review Officer II position. We are seeking a highly motivated individual who can provide clear communication skills on the telephone and in person. As a Revenue Selection & Review Officer, you will be reviewing audits completed by auditors within the Office of Field Operations. Audits include excise, income, severance, sales, property and miscellaneous taxes. You will also be responsible for selecting and assigning audits to the field …

The Office of Income Taxation, Division of Corporation Tax has an opening for a Revenue Branch Manager position. We are seeking a highly motivated individual to provide leadership and guidance to employees within the Corporation Tax Branch. As a Revenue Branch Manager for the Commonwealth of Kentucky, you will provide supervisory direction and training needed for your staff to independently review state tax returns for compliance with Kentucky tax laws and regulations. 1. Responsibilities include, but are not limited to: …

The Office of Income Taxation has an opening for a Taxpayer Services Specialist I in the Division of Individual Income Tax, Governmental Programs Section 2. We are seeking a highly motivated individual to provide clear communication and negotiation skills with taxpayers and their representative over the phone and occasionally in person to resolve tax matters. As a Taxpayer Services Specialist I for the Commonwealth of Kentucky, you will receive supervisory direction and training needed to independently examine a variety of …

Criminal Justice Division Medicaid Fraud Control Unit, Civil Enforcement Division Forensic Accountant/Auditor – New York City Reference No. MFCU/CED_NYC_FAA_6380 Application Deadline: April 18, 2025 Salary is $66,964 + $3,400 in location pay To be considered for this opportunity, submit a complete application online at ag.ny.gov/job-postings/other The Office of the New York State Attorney General’s (OAG) Medicaid Fraud Control Unit (MFCU) seeks a forensic accountant/auditor (FAA) for its Civil Enforcement Division in New York City. FAAs support the unit by working …

Tax Examiner I – Multiple Vacancies Augusta, Maine, United States | Professional/Technical | Full-time Apply by: March 31, 2025 Apply Maine Revenue Services Income/Estate Tax Division Tax Examiner I – Multiple Vacancies Opening Date: March 17, 2025 Closing Date: March 31, 2025 Job Class Code: 0511Grade: 18Salary: $32.40 – $33.70*/Hourly(*Includes 27.25% recruitment and retention stipend) Position Number: 016304053, 016304054. 016300161, 016304014, 016303854, 016304017, 016304021 JOB DESCRIPTION: This position involves the examination, assessment, and collection of various state taxes. Responsibilities also …